FAQ
What Is A Flight Nanny?
A flight nanny is a professional who chaperones your pet as they are flown to you. They attend to your pet’s needs during air travel and promise a safe delivery. The flight nanny’s responsibilities are to secure flight tickets, pick up your pet, tend to it throughout the journey, and deliver it to you at your selected airport.
Why Should I Use A Flight Nanny?
Using a flight nanny for your dog allows you to avoid taking time off work, changing your schedule, or navigating the airport with a dog. The flight nanny handles everything for you. Flying your pet is the most considerate option because it reduces travel time, which can be stressful for your pup. However, if you choose to travel by car, remember that your dog will require special care due to the length of the trip. With a flight nanny, it’s only a matter of days or even hours before your pet comes to you!
Are You Specialized in Medical Care of Pets?
We are all trained and experienced to monitor for signs of hypoglycemia, and we also provide and travel with Nutri-Cal® for blood sugar instability in smaller breeds. For snub-nosed breeds, we supply the necessary equipment to keep the animals cool and comfortable. The professional handling and care only those in canine sports understand and trust.
What Is Required To Book A Transport?
After you inquire about transport, we will confirm the dates, flight times, and ensure a group message is sent out to both the breeder/handler and the receiving client. Once all parties have confirmed and agree on the quote and to move forward, we take a non-refundable deposit that covers the cost of the nonrefundable ticket. All remaining funds are paid directly upon drop-off at the airport.
Is The Deposit Refundable?
Do You Fly Standby or Confirmed Tickets?
We only offer confirmed ticket options and do NOT offer standby services.
What is The Average Cost of Your Transports?
Can I Track The Flight My Pet Is On?
Absolutely! Just Google the Airline and Flight number to keep track of any changes with the flight’s time, terminal and gate. Also, all in-hold crates have an AirTag attached for tracking.
Can You Bring the Pet to My House?
Where In The Plane Will My Pet Travel?
Can I Have More Than One Pet Delivered to the Same Destination?
Do I Need to Pay for a Pet Carrier?
For pets that travel in the hold, a crate must be provided along with the pet at drop-off. The will help ensure that the pet fits the crate appropriately per the airline travel requirements.
What Items Can Be Sent Along with the Pet?
Do You Require a Health Certificate or Vaccination Records?
All pets being transported must have a health certificate or records signifying the vaccination status of the pet. For pets traveling Domestically, that are under the age of 16 weeks, they are not required to have rabies vaccinations but must have documentation demonstrating that the pup has a clean bill of health and is free of any infectious disease.
For pets traveling internationally, each country has its own entry requirements, usually consisting of health certificates, import, and or export permits and current vaccine records. While we are unable to obtain these documents for your pet, we can help guide you using our vast international transport, knowledge and experience.
How Will All Parties Communicate?
Once your transport has been booked, you like to have a group text/message containing all parties involved in the pet transport. This is where the flight itinerary and all of the details and involved with the transport can be shared. Because our nannies are limited to communications while in transit, most flights and airports allow for Wi-Fi connections. For this reason, Facebook Messenger and WhatsApp are the preferred methods of communication. All parties will receive tex/message updates throughout the delivery in this chat.
What Type of Payment Methods Do You Accept?
We accept Zelle, Venmo, and PayPal for Domestic payments and Bank/Wire Transfers and MoneyGram and WesternUnion for International payments.
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Ready to transport your Four Legged Fluff Ball?
